Shipping policy

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SPA WATCHES LLC
20 Hudson Yards, New York, NY 10001, United States
support@spawatchesus.com | spawatchesus.com

Spa Watches fulfills orders through its sourcing and logistics operations. Depending on availability and fulfillment routing, orders may ship from the United States or from international fulfillment partners.

Processing & Transit

Orders are typically processed within 1–5 business days. Estimated delivery time is 7–25 business days depending on destination, carrier, and customs routing. Delivery timeframes shown at checkout are estimates only.

Tracking

Tracking numbers are issued once the order leaves the warehouse. Some international shipments may display limited tracking updates during early transit stages.

Customs, Delays & Delivery Issues

Customs clearance, inspections, carrier delays, incorrect address information, and force majeure events are outside our control and do not, on their own, constitute grounds for an automatic refund.

If you experience a delivery issue, please contact our support team at support@spawatchesus.com so we can help locate your order and resolve the problem as quickly as possible. We resolve the majority of shipping-related issues directly with our customers. Contacting us first is the fastest path to a resolution and does not affect any rights you may have with your bank, card issuer, or payment provider.

Last Updated: June 27, 2026